Terms and Conditions
Welcome to Thepla Mania’s online ordering platform. By accessing or using our website, you agree to these Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By using our website, you agree to comply with these Terms and Conditions. If you disagree with any part of these terms, please refrain from accessing the website or using our services.
2. Online Ordering
Our platform enables you to place orders for pickup or delivery. By submitting an order, you agree to pay the total amount, including applicable taxes and fees, for the selected items.
3. Menu Items
While we strive to ensure accurate descriptions and images of our menu items, actual items may differ slightly due to preparation methods and ingredient availability.
4. Payment
All payments are securely processed through the methods provided on our website. By entering your payment information, you authorize us to charge the total amount of your order, including applicable taxes and fees.
5. Order Confirmation
After successfully placing an order, you will receive a confirmation email or notification with the order details. This confirmation acknowledges receipt of your order but does not guarantee fulfillment. We reserve the right to cancel or modify orders when necessary.
6. Delivery
Delivery is subject to availability and may be restricted to specific areas. While we aim to deliver orders within the specified timeframe, factors such as traffic and weather conditions may cause delays.
7. Cancellations and Refunds
You may cancel your order before it is processed by contacting us directly. Refunds for canceled orders will be issued according to our refund policy, which may vary depending on the circumstances.
8. Modification of Terms
We reserve the right to amend these Terms and Conditions at any time without prior notice. Updates will take effect immediately upon posting on the website. Continued use of our website implies acceptance of the revised terms.
9. Governing Law
These Terms and Conditions are governed by the laws of Ahmedabad jurisdiction. Any disputes will be resolved exclusively in the courts of Ahmedabad.
10. Contact Us
For any questions or concerns about these Terms and Conditions, please contact us:
Email : saurabh@theplamania.com
Phone : +91 99300 21007